POCKET TEAM TIMER FAQ

Q.    When I try to synchronize my database files to my desktop pc
(using ActiveSync/Pocket Access), I get the following
error: "ODBC Microsoft Access Driver Login Failed."What is going on?
A.   This problem can be caused by one or two conditions, or both.
       First , Cradle your device and open Acitve Sync/Options
             Make sure that Poket Access is unchecked.
B.   The PTT.cdb file can be dragged to the desktop for modifications, etc.(this step will soon be eliminated by the TEAM Timer OFFICE) When you drag this file to the desktop, It will automatically convert the file to .MDB.  Uncheck the two boxes at the bottom of this Conversion dialog box,"Keep Tables Synchronized" and"Overwrite existing Tables and/or data"
       This will solve the issue.
C:  You can then go back and check Pocket Access if you are using program that require this feature.
      



Q.    Why does the race screen open partially hidden after adding entrants?  
        Occasionally, after loading Entrants to a race, closing the Add Entrants screen opens the Race Screen. The Race screen will fail to open in Full Screen mode. This condition results in some runners not being seen on the screen.
A.    After the Add Entrant Screen is closed, if the Race screen is not Full, Select EVENT/DONE.
        This will close out the race.
Reselecting the race will open it with proper size.
This problem only seems to arise AFTER entrants are added.
If a race is loaded before a meet, make a point to open the race right after the assignments are made, and then close.
The next time the race is opened the Screen Size will be correct.




Q.   Why do some of my races open with the runners listed in a random order?
A.  Simply hitting the NAME title bar will toggle the runners into the order you have loaded them for the race.




Q.   When using the "Press and Hold" menu features , the program will not respond when selecting the command.?
A.     Select the command twice,   it will respond on the second click.




Q.     After a race, I selected Done,or Stop and the program just shuts down,  Is my race data lost?
A.      No,  The race data is  saved in 3 files and the PTT.cdb
          The Team Timer OFFICE reads the data from the results.cdb.
          You can view the data by opening the Results.txt file.
          Date is also available from the REPORT menu command.
          The symptom you are explaining happens when the the PTT program has been left running for too long. Periodically shut down and reopen the program to prevent this symptom.
          REGISTER your product


Q.      What can I do to prevent it.
A.       REGISTER your product.




          
Q.           I have received a registration number but cannot get it to work on my device?
A.           Contact  chocolatefishsoftware , some devices use a non standardized serial no. system.  We have a special patch to solve this issue.

Q.            How can I set up relays?
A.            Check out the last enties in the STEP by STEP  SETUP.


Q.            I set up and ran a relay according to your instructions.  It all goes well until I stop the race.  This action causes all the runners to be sorted by time and the relay teams are separated.
A.            Download and Install PTT ver 1.87 . 
                We have included a RELAY feature on the menu bar.
                Select RELAY before the start of the race.  This will turn OFF the sort feature.  The race results will be reported, dispalyed and saved as they are set up by the user.